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    How about the minimum order quantity for OEM products?
    2021-12-31
    It depends. SHENZHEN UFO POWER TECHNOLOGY CO., LTD. usually requires a minimum order amount based on the order condition and many other factors. Minimum quantity will be determined once we receive your specifications, like size, color, shape and weight. We welcome all OEM orders and can customize any type of rechargeable battery pack to your specifications. If ... Read more
    How long it will take for OEM processing?
    2021-12-31
    The period for OEM processing depends on the idea exchange and the feedback given by you on the sample of rechargeable battery pack. It is a promise made by us that the production line will work at full capacity to process the order when the product sample is tested and is ok’d. We have years ... Read more
    Can rechargeable battery pack be made by any shape, size, color, spec. or material?
    2021-12-31
    We offer ready-made as well as tailor-made rechargeable battery pack. If the shape, size, color, material, or other aspects of our existing products do not meet your needs, tell us what you are looking for, we can customize it for you. But the lead time of custom products will take longer than that of the ... Read more
    Can rechargeable battery pack be customized?
    2021-12-31
    Customers across the world are increasingly expecting customized products now. To try to satisfy customers’ needs as much as possible, SHENZHEN UFO POWER TECHNOLOGY CO., LTD. can customize rechargeable battery pack. In simpler terms, the customized products are those products that are uniquely designed according to customer satisfaction. They may differ in shapes, sizes, logos, ... Read more
    How to extend rechargeable battery pack warranty?
    2021-12-31
    To extend rechargeable battery pack’s warranty, customers should have full knowledge of our warranty policy specified in the contracts signed by both parties. We regulate the warranty range, services provided, and conditions for compensation. As our product performance and style are rapidly updated, sometimes it is not necessary to require repair or replacement in a ... Read more
    How long is the warranty period of rechargeable battery pack?
    2021-12-31
    Rechargeable battery pack warranty starts on the day of purchase and runs for certain time. If it is defective during the warranty period, we will repair or replace it free of charge. For in-warranty repairs, contact our Customer Service to learn the specific steps. We will do our best to solve your problems. All implied warranties on ... Read more
    Is rechargeable battery pack tested before shipment?
    2021-12-31
    Of course. We guarantee that we will perform strict tests on every rechargeable battery pack before shipping it out of the factory. High-quality products and service are the things we are the proudest of. At SHENZHEN UFO POWER TECHNOLOGY CO., LTD., quality control conforming to the international standard goes throughout the whole process from raw ... Read more
    Where to get help if rechargeable battery pack gets problem during the use?
    2021-12-31
    After identifying the problems of rechargeable battery pack, SHENZHEN UFO POWER TECHNOLOGY CO., LTD. will arrange the most professional after-sales team to help you. By following the instruction manual, we are responsible for repairing the products for free during the warranty period. During the usage of the product, you can send the product back to ... Read more
    How to contact your after-sale service division?
    2021-12-31
    SHENZHEN UFO POWER TECHNOLOGY CO., LTD. has an after-sales service department to provide consulting services on all rechargeable battery pack related issues. To take complete advantage of consumer comments, we communicate the information obtained from the after-sale service division and reflect it in the future services we provide. By integrating the opinions of our customers, ... Read more
    What should I do once I receive rechargeable battery pack imperfections?
    2021-12-31
    SHENZHEN UFO POWER TECHNOLOGY CO., LTD. has set up some regulations and plans to deal with such an issue. Once you receive the rechargeable battery pack and find it imperfect, please notify us the first time. UFO POWER TECHNOLOGY has a tracking process for the finished products that are exported. It means that we can ... Read more
    What port of loading available for rechargeable battery pack?
    2021-12-31
    SHENZHEN UFO POWER TECHNOLOGY CO., LTD. generally delivers goods to the international port which is close to its warehouse. With superior geographical location, vast water and land, necessary berth depth and good weather conditions, the port in China is one of the key infrastructures to deliver goods to the overseas countries. We choose the most ... Read more
    How can I track my rechargeable battery pack?
    2021-12-31
    SHENZHEN UFO POWER TECHNOLOGY CO., LTD. supplies tracking numbers for all deliveries. This will let you monitor their place. In case you haven’t got the tracking number, please get in touch with us. We’re here in order to assist. We guarantee that rechargeable battery pack can reach you safely. UFO POWER TECHNOLOGY is located at ... Read more
    Can our logo or company name be printed on rechargeable battery pack?
    2021-12-31
    The customized logo is available for rechargeable battery pack. We offer professional design and creation of high-quality products and personalized ideas. We’ll affirm the layout with you before manufacturing. SHENZHEN UFO POWER TECHNOLOGY CO., LTD. is a professionally manufacturer that has produced world-class lithium motorcycle battery. UFO POWER TECHNOLOGY is mainly engaged in the business ... Read more
    Are we informed about rechargeable battery pack weight and volume after shipment?
    2021-12-31
    This will be emailed to you once the rechargeable battery pack are delivered. Tracking info will be attached so that you can follow the logistics. Any questions can be asked after the delivery. SHENZHEN UFO POWER TECHNOLOGY CO., LTD. is an important manufacturer and supplier in China motive battery market. UFO POWER TECHNOLOGY is mainly ... Read more
    What services are offered for rechargeable battery pack?
    2021-12-31
    SHENZHEN UFO POWER TECHNOLOGY CO., LTD.’s services do not limit to rechargeable battery pack. We also offer a package of customer service to your requirements in strict accordance with international practices. We supply quick delivery service and warranty to improve customer experience. The packaging also takes up an important share in the service, allowing for ... Read more
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