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    Where to get help if motive battery gets problem during the use?
    2021-12-31
    After identifying the problems of motive battery, SHENZHEN UFO POWER TECHNOLOGY CO., LTD. will arrange the most professional after-sales team to help you. By following the instruction manual, we are responsible for repairing the products for free during the warranty period. During the usage of the product, you can send the product back to us ... Read more
    How to contact your after-sale service division?
    2021-12-31
    We are a professional motive battery manufacturer providing research and development, production and after-sales services. Our after-market service division is made up of several proficient service staff. They are involved in the foreign trade business for years and have full knowledge of products and industry. They are 7/24 available through phone, email, WeChat, or other ... Read more
    What should I do once I receive motive battery imperfections?
    2021-12-31
    We take pride in our products, and we guarantee you that motive battery receives severe QC test before shipping. Yet if the last thing we expect occurred, we will either refund you or send you the replacement after we receive the returned damaged thing. Here we always promise to deliver you the highest quality products ... Read more
    What port of loading available for motive battery?
    2021-12-31
    We load motive battery to different ports, which are close to our factory and warehouse. According to the export destinations, we will choose some ports as our fixed loading ports. The ports are multimodal distribution hubs, with transport links using sea, river, canal, road, rail and air routes. Thanks to the excellent location of our ... Read more
    How can I track my motive battery?
    2021-12-31
    SHENZHEN UFO POWER TECHNOLOGY CO., LTD. provides tracking numbers for all shipments. This will allow you to track their location. If you have not received the tracking number by then, please contact us. We are here to help. We ensure that motive battery is able to reach you safely. UFO POWER TECHNOLOGY takes the dominant ... Read more
    Does UFO POWER TECHNOLOGY have forwarder?
    2021-12-31
    SHENZHEN UFO POWER TECHNOLOGY CO., LTD. has been focusing on the manufacturing of motive battery for years. We also have accumulated extensive partnership with logistics companies. They are fully tested by us in terms of delivery accuracy and fast turnover. Through working with them, we achieve a high on-time delivery rate to meet customers’ requirements. ... Read more
    Can our logo or company name be printed on motive battery?
    2021-12-31
    The definition of customization is that business activities are dominated by the needs of customers, and enterprises should provide products and services completely in accordance with the needs of customers. SHENZHEN UFO POWER TECHNOLOGY CO., LTD. will formulate detail plans for our specific customers according to their requirements, and discuss and optimize the plan before ... Read more
    Are we informed about motive battery weight and volume after shipment?
    2021-12-31
    This will be emailed to you once the motive battery are delivered. Tracking info will be attached so that you can follow the logistics. Any questions can be asked after the delivery. SHENZHEN UFO POWER TECHNOLOGY CO., LTD. specializes in providing high-quality None. The telecom battery series is available in a wide range of types ... Read more
    What services are offered for motive battery?
    2021-12-31
    Mainly there are pre-sale and after-sale services for motive battery. The pre-sale service includes product quotation and custom service. The after-sale service includes solutions in use, maintenance and repair. SHENZHEN UFO POWER TECHNOLOGY CO., LTD. focuses on manufacturing and exporting emergency power supply. The ups supplies series is available in a wide range of types ... Read more
    Are there services after motive battery installation?
    2021-12-31
    SHENZHEN UFO POWER TECHNOLOGY CO., LTD. would love to serve you at any time and is available for you to provide service after installation. Professional after-sale service team is always available for you. After being installed, our motive battery enjoys warranty period, which means we will still provide after-sale service like returning of goods or ... Read more
    How about motive battery after-sales service?
    2021-12-31
    SHENZHEN UFO POWER TECHNOLOGY CO., LTD. is well recognized not only because of the great quality motive battery but also due to the excellent after-sale service. Our after-sale service is strongly supported by experienced technicians. The after-sale team offers support when there are problems in use, maintenance, repair, etc. UFO POWER TECHNOLOGY is a world ... Read more
    Is installation service provided for motive battery ?
    2021-12-31
    SHENZHEN UFO POWER TECHNOLOGY CO., LTD. offers after-sales service including installation service for the smooth follow-on use of motive battery. Also, we’ve set up a professional service team to follow up with any issues raised by customers. For helping them with installing the products, we will arrange engineers who are very familiar with the internal ... Read more
    Where can I follow my motive battery order status?
    2021-12-31
    Once your order leaves our warehouse, it is handled by a carrier that may provide tracking information until you receive motive battery. The tracking information might be accessible from the logistics company website when it becomes available. If you have any further questions about the status of your order, you can contact our support team ... Read more
    How long is delivery time of motive battery?
    2021-12-31
    Delivery time varies with project. Please contact us to see how we can help you meet your required delivery schedule. SHENZHEN UFO POWER TECHNOLOGY CO., LTD. is able to beat the lead times of other manufacturers because we use a proprietary method of maintaining appropriate levels of stock raw material. To offer our customers the best possible ... Read more
    Can motive battery sample charge be refunded if order is placed?
    2021-12-31
    For SHENZHEN UFO POWER TECHNOLOGY CO., LTD., we’d love to refund the charge of the motive battery sample if customers place an order. Honestly speaking, the purpose of sending samples to customers is to help you try our product for real and know more about our products and our company, thereby, relieving the worries about ... Read more
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